VoltX Terms & Conditions

1. Website Usage Agreement
Welcome to VoltX. By accessing and using this website, you acknowledge and accept these terms. VoltX may update these terms anytime, with changes taking effect immediately. Continued use of the site implies agreement with any revisions.

2. Business Purchase Policy
Transactions on this website are available exclusively to authorised VoltX resellers. If you are looking for VoltX products, we can direct you to a retail partner. Product images are for reference only; purchases should be based on SKU details rather than images displayed on the website. available, customers must liaise with the courier. In cases of lost shipments without tracking, VoltX will replace the item at no additional cost.

3. Return & Refund Policy
Refunds are issued as store credit or via the original payment method. Change-of-mind returns are typically not accepted for business transactions. Resellers must comply with Australian Consumer Law when handling returns for their customers.

4. Product Warranty
VoltX supplies products for business resellers only. We assist in resolving customer concerns, including warranty claims, by offering solutions such as repairs, replacements, or refunds. Items that are Dead on Arrival (DOA) may be eligible for a replacement within seven business days from receipt.

5. Order Placement & Acceptance
Customers must be at least 18 years old to place orders. A purchase is considered an offer to buy, which VoltX may approve or decline. We reserve the right to refuse service, cancel orders, or terminate accounts at our discretion. Order confirmations will be provided via email.

6. Intellectual Property Rights
The VoltX brand name, logo, and website content are proprietary. No material may be copied, distributed, or used without prior written consent. All third-party trademarks displayed remain the property of their respective owners. VoltX is not responsible for typographical or technical errors.

7. Feedback & Submissions
Any feedback, reviews, or suggestions submitted to VoltX become our property. By providing such content, you grant VoltX the right to use, publish, and distribute it without compensation. Please do not submit confidential or proprietary material.

8. Communication Preferences
VoltX may send updates regarding new products, promotions, or important account notifications. To opt out, you can unsubscribe via the link in our emails.

9. Corrections & Updates
While we strive to maintain accurate information, errors may occasionally occur. VoltX reserves the right to correct inaccuracies, update details, or cancel affected orders. If an error affects an order, we will notify you and provide appropriate solutions, including refunds or store credits.

10. Liability & Indemnity
By using this website, you agree to indemnify VoltX and its affiliates against any claims, losses, or damages resulting from misuse, order disputes, or breaches of these terms. This includes any legal costs incurred.

11. Limitation of Liability
VoltX is not liable for indirect or consequential damages. Our responsibility is limited to the value of the purchased goods. We are not accountable for product misuse, website inaccuracies, unauthorised account access, or security risks such as cyber threats or viruses.

12. Governing Law & General Conditions
These terms are subject to the laws of New South Wales. If any provision is deemed unenforceable, the remaining terms will still apply. All pricing and transactions on this website are in Australian Dollars.